Welcome to TheyDeluxe.com! By using our website and purchasing our products, you agree to the following terms and conditions. Please read them carefully before using the site or placing any orders. If you do not agree to these terms, please do not use our services.

1. General

TheyDeluxe.com (“we,” “us,” “our”) is an online retailer specializing in designer jewelry from luxury brands such as Swarovski, Cartier, Van Cleef & Arpels, Hermes, Piaget, Dior, Louis Vuitton, and Gucci. These terms apply to all visitors, users, and customers of the site.

2. Product Information

We strive to ensure that all product descriptions, prices, and images are accurate and up to date. However, there may be rare instances where errors occur. We reserve the right to correct any inaccuracies and to update product information at any time without prior notice.

Pricing

  • All prices listed on TheyDeluxe.com are in USD (unless otherwise specified) and are subject to change without notice.
  • Prices do not include shipping fees or applicable taxes, which will be calculated at checkout.

Product Availability

  • Availability of our products may change without notice. We reserve the right to discontinue any product at any time.
  • In the event of a product being out of stock after placing an order, we will notify you and either offer a refund or suggest alternative products.

3. Orders and Payment

When you place an order on TheyDeluxe.com, you agree to provide current, complete, and accurate information. We accept payment via major credit cards, PayPal, and other secure payment methods listed at checkout. Orders are subject to acceptance by us, and we reserve the right to refuse or cancel any order at our sole discretion.

Order Cancellation

  • Once an order is placed, it cannot be canceled after it has been processed. However, you may contact us to inquire about cancellations or modifications before processing begins.

4. Shipping and Delivery

We offer worldwide shipping on all orders. Delivery times may vary depending on your location and shipping method selected at checkout.

Shipping Fees

  • Shipping fees are calculated at checkout based on the shipping method, destination, and order size.
  • International customers are responsible for any customs duties or taxes that may apply to their order.

Delivery Times

  • Delivery times are estimates and not guaranteed. We are not responsible for delays due to customs, shipping carriers, or unforeseen circumstances.
  • Once the order has been shipped, you will receive a tracking number via email to monitor your package’s progress.

5. Returns and Refunds

We want you to be fully satisfied with your purchase. If you are not happy with your order, you may return it under the following conditions:

Eligibility for Returns

  • Items must be returned within 14 days of receipt in their original condition, unworn, and with all original packaging.
  • Sale or discounted items are not eligible for return unless defective.

Return Process

  • To initiate a return, please contact our customer service team with your order number and reason for return.
  • Return shipping costs are the responsibility of the customer unless the item is defective or incorrect.

Refunds

  • Refunds will be processed within 7-10 business days of receiving the returned item. Shipping fees are non-refundable.

6. Intellectual Property

All content on TheyDeluxe.com, including images, text, logos, product descriptions, and designs, is the property of TheyDeluxe.com and is protected by intellectual property laws. You may not use, reproduce, or distribute any of our content without prior written consent.

7. Limitation of Liability

TheyDeluxe.com is not responsible for any indirect, incidental, or consequential damages arising from the use of our products or website. Our liability is limited to the purchase price of the item in question.

8. Privacy Policy

Your privacy is important to us. Please refer to our Privacy Policy for details on how we collect, use, and protect your personal information.

9. Changes to Terms and Conditions

We reserve the right to modify these Terms and Conditions at any time. Any changes will be posted on this page, and your continued use of the site following any modifications indicates your acceptance of the new terms.

10. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of [Country/State], without regard to its conflict of law provisions. Any disputes arising out of or in connection with these terms shall be subject to the exclusive jurisdiction of the courts of [Country/State].

If you have any questions or concerns regarding our Terms and Conditions, please contact us at [support@theydeluxe.com].