INFORMATION QUESTIONS
FREQUENTLY ASKED QUESTIONS
Are all the products on TheyDeluxe.com authentic?
Yes, we guarantee the authenticity of all our designer jewelry. We source directly from trusted suppliers to ensure every piece is genuine.
What payment methods do you accept?
We accept all major credit cards, including Visa, MasterCard, American Express, as well as PayPal and other secure payment options.
How long will it take to receive my order?
Delivery times vary based on your location. For most regions:
- Switzerland: 7-12 days (Swiss Post)
- UK: 8-15 days (FedEx)
- USA: 7-10 days (USPS)
- Canada: 7-15 days (Canada Post)
- EU: 5-10 days (DHL)
- All other countries: 10-18 days
You’ll receive tracking information once your order is processed within 24-48 hours.
Do you offer worldwide shipping?
Yes, we deliver worldwide! Shipping times may vary depending on your country, but we use reliable carriers like FedEx, DHL, and others to ensure timely delivery.
How can I contact customer support?
You can reach our customer support team via email at [support@theydeluxe.com], or by phone at [Your Contact Number]. We’re happy to assist with any questions or concerns.
INFORMATION ABOUT US
